Shipping Policy

Shipping - We ship worldwide

We would like to reassure you that IrelandsEye Knitwear are still shipping internationally at this time. All orders are shipped from our factory in Dublin, Ireland. While we are making our best efforts to deliver your order as per the below schedules, possible delays may occur due to shipping demands and Covid-19 restrictions beyond our control. 

 

Christmas 2021 - Last Shipping Dates

Ireland

Order by 11 noon (Irish time) Wednesday 22nd December

United Kingdom & United States Order by 11 noon (Irish time) Tuesday 21st December
Germany, France & Belgium Order by 11 noon (Irish time) Monday 20th December
Spain & Eastern Europe Order by 11 noon (Irish time) Friday 17th December
Italy Order by 11 noon (Irish time) Wednesday 15th December
Rest of World Order by 11 noon (Irish time) Friday 17th December

 

While we will always ensure to despatch your order to meet the listed delivery times, the logistical and shipping delays taking place around the world are out of our control. With this in mind, we recommend you order as early as possible to ensure you receive your orders in time for Christmas.

Our online store will remain open over the holidays, though please allow for delays for delivery as we are operating on a reduced capacity.


Delivery Schedule from Ireland

All orders are shipped within 1 business day. 

See the below delivery schedule, considering both despatch and delivery.  

Delivery location Delivery time
Ireland 2 business days
United Kingdom & United States 3 business days
Germany, France, Belgium 4 business days
Spain, Eastern Europe 5 business days
Italy 7 business days
Rest of World 5 business days

 

Shipping costs

Ireland Free
UK Free
Europe Free
USA Free
Canada Free
Australia Free
Rest of World Free

 

We ship within Europe and the UK with DPD, and we use UPS for all other Regions. These are both tracked services, you will receive an email with a tracking code once your item has been dispatched.

Unfortunately, it is not possible to make any amends to your order once your order has been placed. All orders are shipped via courier. You will receive an email to confirm despatch.

Please be aware that customers are responsible for all custom and duty charges. Read more in our FAQs
 

Collection - Our Pick up Service is now open

Pick up is now available from our factory in Baldoyle, Dublin.

You can opt to collect your item(s) at our factory by selecting ‘Pick Up’ during the checkout process.

Collections are from our Reception desk at our factory at the below address;

Irelands Eye Knitwear Ltd
Knitwear House
Baldoyle Industrial Estate
Dublin 13
D13 DT63

All collections must be pre-purchased on irelandseyeknitwear.com.

Collections are only available Monday to Friday between 9.30am and 4.30pm. (excluding bank holidays).

You will receive an email when your order is ready to collect. Please present this email and your order confirmation to collect your item(s).

Orders are normally ready for collection within 1 business day.

As per the government guidelines, we kindly ask you to wear a face covering when availing of our in-person click and collect services.

If you can’t pick up your item(s) within 7 days, please contact us at info@ieknit.com to make alternative arrangements.

It is worth noting that we are an operational factory and don’t have shopping, payment or changing room facilities on-site.

Got questions about returns? Read more here 

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