Shipping Policy
All orders are shipped from our factory in Dublin, Ireland. While we are making our best efforts to deliver your order as per the below schedules, possible delays may occur due to shipping demands beyond our control.
Last Shipping Dates for Christmas Deliveries
Italy | December Thursday 12th - Last Shipping date for Christmas deliveries has now passed.
Rest of World | Thursday December 12th December free express shipping - Last Shipping date for Christmas deliveries has now passed.
United States and Canada | Monday December 16th free express shipping
Europe (excl. Italy) | Monday December 16th
United Kingdom | Tuesday December 17th
Ireland | Friday December 20th
delivery schedule from ireland
All orders are shipped within 1 business day. See the below shipping schedule, considering both dispatch and delivery.
Ireland
1 business day
United Kingdom
5 business days
United States
7-10 business days with standard free shipping | 5 business days $30 express shipping option available at checkout
Germany, France, Belgium
7-10 business days with standard free shipping | 3-5 days €15 express shipping option available at checkout
Spain, Netherlands, Eastern Europe
7-10 business days with standard free shipping | 3-5 business days €15 express shipping option available at checkout
Italy
7 business days
Canada
8-10 business days with standard shipping | 7 business days $50 express shipping option available at checkout
Rest of World
7-10 business days with standard shipping | 6-8 business days $55 express shipping option available at checkout.
Shipping costs - Free delivery based on minimum order value
- Ireland - Free for orders over €50 | €5 for orders up to €50
- UK - Free for orders over £100 | £10 for orders up to £100
- Europe - Free for orders over €100 | €10 for orders up to €100
- USA - Free for orders over $150 | $30 for orders up to $150
- Canada - Free for orders over $150 | $50 for orders up to $150
- Australia - Free for orders over $165 | $55 for orders up to $165
- Rest of World - Free for orders over €150 | €30 for orders up to €150
You will receive an email with a tracking code once your item has been dispatched.
Unfortunately, it is not possible to make any amends to your order once your order has been placed. All orders are shipped via courier. You will receive an email to confirm dispatch.
Please be aware that customers are responsible for all custom and duty charges. Read more in our FAQs
Collection - Our Pick up Service
You can opt to collect your order at our factory by selecting ‘Pick Up’ during the checkout process.
Collections are from our Reception desk at our factory at the below address;
IrelandsEye Knitwear Ltd
Knitwear House
Baldoyle Industrial Estate
Dublin D13 DT63
All collections must be pre-purchased on irelandseyeknitwear.com.
Collections are only available Monday to Friday between 9.30am and 4.30pm. (excluding bank holidays).
You will receive an email when your order is ready to collect. Please present this email and your order confirmation to collect your item(s).
Orders are normally ready for collection within 1 business day.
If you can’t pick up your item(s) within 7 days, please contact us at info@ieknit.com to make alternative arrangements.
It is worth noting that we are an operational factory and don’t have shopping, payment or changing room facilities on-site.