privacy policy

Privacy Policy Updated 28/03/2023
IrelandsEye Knitwear Ltd respects your right to privacy.

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Cookies: irelandseyeknitwear.com uses cookies to enhance and personalise your shopping and browsing experience. These cookies help us improve our website user experience and your security. By clicking on ‘Accept All Cookies’, you agree that we may store and access cookies on your devices, unless you have disabled cookies. For more information, read our Cookie Policy here.

Email marketing: With your permission, we may send you emails about our store, new products and other updates.

Partial Purchases: If you have started to buy one of our products, but have not completed the purchase, you may have provided partial information, such as your email. In that case, we might send you an email to remind you about your interest.

Verified Reviews: If you have purchased a product on irelandseyeknitwear.com, we may send you an email asking you to review our company or product. If you do review our company or product, we may send you an email with thanks for providing your valuable feedback.

If you are not comfortable in receiving further emails as mentioned, we will give you a simple opportunity to opt-out. Your privacy means a lot to us and we will stop sending you these communications right away.

How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@ieknit.com or mailing us at: IrelandsEye Knitwear Ltd, Knitwear House, Baldoyle Industrial Estate, Dublin, D13 DT63

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment:
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Policy here.

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

For example, we use Klaviyo to manage our E-mail marketing campaigns and sometimes for order processing emails. You can read more about how Klaviyo uses your Personal Data, or if you want to access, delete or correct your Personal Data here: https://www.klaviyo.com/privacy.

We also use Reviews.io to manage the feedback / verified reviews we receive from our customers. You can read more about how Reviews.io uses your personal data, or if you want to access, delete or correct your Personal Data here https://www.reviews.io/front/user-privacy-policy.

Certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located in different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (256-bit SSL certificate). Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

To request the immediate erasure of all personal data stored by this company, please email info@ieknit.com with the following subject: GDPR Erasure Request. We will immediately remove all data from our records.

If you wish to view all data stored on our website, please send an email to info@ieknit.com with the following subject: GDPR Data Request.

We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will note the date this was updated here, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.